All you need to know about Fauna.
Placing your order
The pre-order phase corresponds to the phase in which you are able to order Fauna before it is available for purchase. Placing your order within this period will grant you exclusive and early access to the device before anyone else. During the pre-order phase, the price of the device is substantially reduced.
We are currently in the exciting final phase of testing and evaluating our Fauna eyewear. For bearing with us during this time, we’d like to reward you with a special discount voucher – so you’ll not only be one of the first to get our revolutionary smart audio glasses, you’ll also get them at a special early-bird rate.
You need to sign up to our newsletter to receive a discount voucher that you can use on top of the reduced early-bird price. To register, leave your name and email address in the registration form and submit it. You will receive a confirmation email and shortly before our webshop is up, you will receive your personal special discount voucher. This will get you Fauna at a fantastic, exclusive super early-bird price.
Once our webshop is up, you can place your order. Using the pre-order voucher will grant you an even bigger discount on the product price. Once you’ve placed your order, you will receive an email to the email account you provided with a confirmation number and the shipping details you provided.
Once your order is on its way to you, you will receive an email to notify you. The email will include a link for tracking your order.
Shipping and delivery
Shipping within Germany, Austria and Switzerland is free of cost. Fauna does not currently ship outside the DACH region but is expanding fast to accommodate customers worldwide.
It depends on when you placed your order – the sooner you order, the sooner you’ll get your Fauna glasses. If you order in the pre-order phase, you will receive your order starting in January 2020 on a first-come-first-served basis.
You have the right to cancel and return your order within 14 days, for any reason and without justification. This period expires 14 days after the day you received your goods.